Personal data protection policy

J.V.V. AD (hereinafter referred to as "J.V.V." AD), registered office in the city of Varna, "Golden Sands" hotel "Perunika", registered in the Commercial Register with EIK 103776469, registered under the Tax Code with BG107567068, E-mail: info@perunika.com ; Contact address - Varna, "Golden Sands", Hotel "Perunika"
As a personal data administrator, there is an internal system for storing and processing personal data in accordance with the requirements of Regulation (EU) 2016/679 of April 27, 2016.

Please read carefully the "J.V.V." AD Privacy Policy before using our services. The provision of personal data on the website www.perunika.com or in the offices of "J.V.V." AD is completely voluntary.
It is important to inform you that:

1. The services offered by "J.V.V." AD are intended only for adults over the age of 18. Reservations and other services are NOT provided by "J.V.V." AD to minors.
2. "J.V.V." AD is committed to maintaining the confidentiality of information about your personal data. We want to emphasize that the information collected about you is intended for internal use only.
   We store the information you provide in a secure software environment.
3. "J.V.V." AD DOES NOT collect data on credit cards and other payment instruments!
4. By registering on our site, you agree to the Policy and expressly confirm that you accept it.
5. By filling out a request for an offer/reservation through the forms on our sites or by sending us a voluntary email, you expressly agree that "J.V.V." AD, as an administrator, will process the personal data provided by you in accordance with the regulations for the protection of personal data.

Why do we collect your data?

Using our websites, our servers store data about the pages you visit, offers and price offers, the date of visit, IP address and other operational data, primarily for the purpose of security and protection against potential attacks. This information is maximally anonymized and is not linked to an individual.
All other personal data such as names, telephone, email, addresses, etc., are stored only after the express and informed consent of the user of our services, i.e. yourselves.
Personal data is collected in a minimal volume pursuing our interest in selling a quality and competitive tourist service. In some cases we use cookies Cookie policy. The cookies we use do not contain personal data.
In some cases, your express consent to the processing of personal data may not be necessary if another legal basis is available (contract, by-law, regulation or other legal obligations).

What personal data do we process and from whom?
Visitors to the sites owned by "J.V.V." AD
A visitor is any person who has loaded the sites of "J.V.V." AD in their web browser.
Categories of personal data collected by "J.V.V." AD:
Statistical: IP address, pages visited, objects and offers viewed, identifiers stored in "cookies" locally with the user, information about the browser/operating system.
Personal: Personal data collected after the express consent of the user such as name, surname, e-mail, address, which the administrator uses to contact the user, as well as to personalize the provided offer after an inquiry.
Purpose of processing: Statistical data are used for the normal functioning of the sites owned by "J.V.V." AD. Personal data are used to provide the necessary conditions for providing a certain service.
Storage period: "Cookies" on all our sites have a maximum validity of 1 year. Personal data provided after the consent of the user is kept for 10 years, unless another normative act requires otherwise.
Legal basis for the processing: Consent to the Cookie Policy and Site Terms of Use. An informed consent.
Email Subscribers – www.perunika.com. Type of personal data subject to processing – email.
Purpose of the processing – a newsletter is created containing a list of subscribers who have voluntarily and informedly provided their e-mail, in order to receive special offers, discounts and exclusive promotions and games from "J.V.V." AD. Bulletin generated by "J.V.V." AD does not use intermediaries or external service providers to generate newsletters.
Period of storage of the postal address: up to 6 months after termination of the subscription by the user or by "J.V.V." AD.
Legal basis for processing: Consent to be included in a list of recipients (e-mail newsletter subscription).
Users
Customers who have registered on the site www.perunika.com
Categories of data processed: Names, e-mail, telephone, address.
Purposes of the processing: facilitating the placing of requests and making reservations by the user. Automatic filling of inquiry forms, as well as additional functionality by subscription for certain objects and offers from a list of selected ones.
Shelf life: up to 10 years.
Legal basis for processing: Informed consent, legitimate interest.

Users filling out a request or inquiry for a reservation (no registration on the site is required www.perunika.com)
Categories of data processed: Names, e-mail, telephone, age of all tourists traveling with the user.
Purposes of the processing: Preparation of the most specific and appropriate offer for the specific request submitted by the client, with the aim of subsequent sale of a tourist service. Marketing purposes.
Shelf life: 10 years
Legal basis for processing: Informed consent. Legitimate interest.

Customers of "J.V.V." AD, who are provided with a service under the Tourism Law
Categories of data that can be processed: Names, e-mail, telephone, address, numbers of personal cards and passports, social security number, complete data and declarations of children traveling with you.
Purposes of processing: Conclusion of an Organized Travel contract or contract for travel packages and related travel services, as well as hotel accommodation. Inclusion in a loyalty program.
Storage period: 10 years
Legal basis for the processing: Performance of a contract; The Law on Tourism, the Law on Accounting, Agreement with the General Terms and Conditions for Travel, etc. legal regulations. An informed consent. Legitimate interest.

Hoteliers, Travel Agencies and other contractors of "J.V.V." AD
Categories of data that can be processed: Names, EIC, Address, Telephone number, e-mail, etc.
Purposes of the processing: Creation and maintenance of commercial relationships between "J.V.V." AD and the counterparties, Conclusion of contracts, Business communication.
Storage period: 10 years after termination of the legal relationship.
Legal basis for the processing: Performance of a contract.

Who else can get your data?
"J.V.V." AD will under no circumstances provide your personal data to third parties unless:
– There is express consent on your part;
– There is a requirement to provide information from legitimate control bodies or officials who, according to the applicable legislation, have the right to request and collect such information and the merchant is obliged to provide this information by virtue of the law;
- The information is provided to third parties if necessary, for the performance of a service under a contract concluded between the client and "J.V.V." AD - hoteliers and restaurateurs, persons providing services in certified tourist sites, tour operators or travel agents, licensed insurers, licensed carriers, tour guides and other operators of services that are performed as part of a tourist package or represent a separate performance service. "J.V.V." AD carries out its activities by concluding contracts only with counterparties within the European Union.

What are your rights?
Upon request, you have the right to receive information about the personal data collected about you. You have the right at any time to refuse your personal data to be collected and processed, and also to request that it be corrected, deleted ("right to be forgotten"), restricted or blocked.
To do so, send an email to our Data Protection Officer at: info@perunika.com
In connection with the granted right of deletion, "J.V.V." AD informs you that after receiving a statement from you and in the event that there is no legal basis that obliges "J.V.V." AD to continue storing and/or processing your personal data, we will perform actions to delete them in the shortest possible time, but no later than 14 days, counted from the date of receipt of a statement in the indicated sense.
If you use a newsletter at any time you can unsubscribe from it using the opt-out options provided at the end of each newsletter.
The exercise of these rights is subject to certain exceptions to protect the public interest (for example, the prevention or detection of crime) or to protect our interests (for example, the preservation of legal privileges). If you exercise any of these rights, we will check your right to exercise them and respond without undue delay, but no later than one month. In more complex cases or during the receipt of numerous requests, this period may be extended by another two months, of which we will inform you.
If you are not satisfied with the use of your information or with our response in exercising these rights, you have the right to lodge a complaint with the Commission for the Protection of Personal Data or the competent courts, where they have the right to lodge a complaint in which to set out their grievances.
"J.V.V." AD is not responsible for the processing of personal data on sites to which our sites have external links.
If you do not want us to process your personal data in the ways described in this document, you have the right not to provide them to us. The provision of personal data is completely voluntary and for the purpose of the full functioning of our sites and the provision of quality service to the client by "J.V.V." AD. Your refusal to provide personal data means refusal of our services provided by our sites and refusal to use the services of "J.V.V." AD.
This Policy is an integral part and complements the Cookie Policy and the Terms of Use of the site www.perunika.com
Any future changes to this Policy will be posted on this page.

By agreeing to our Policy, you expressly consent to us processing your personal data.